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Accessibility statement

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Accessibility Statement

FPS BOSA is committed to making this website accessible, in accordance with the following legislation: Law of July 19, 2018, on the accessibility of websites and mobile applications of public sector bodies.

This accessibility statement applies to:

Compliance Level

This website is partially compliant due to the non-compliances and exemptions listed below.

Preparing Your Statement

An external accessibility audit was conducted. This audit consisted of a simplified analysis.

Non-Accessible Content

This paragraph will be regularly updated in relation to the successive content additions to the site. Indeed, the site will be regularly completed with new content which will be controlled in terms of accessibility.

Proposed Alternatives

If alternatives are necessary and possible, they will be proposed to improve the visitor experience.

Contact Details

If you have any questions or reflections on the accessibility of our site, you can contact the Service Desk of the DG Simplification & Digitalization:

  • Via the contact form (you must log in via eID, token, or itsme)
  • By phone between 8:30 am and 5:00 pm on working days via 02 740 74 74 (select option 5 in the menu)

If the response is not satisfactory, you can follow our complaint procedure.

If you disagree with the response provided by our complaints service, you can contact the federal mediator:

Rue de Louvain 48 bte 6
1000 Brussels

Federal Mediator's Website

Improvement Plan

If new issues are detected and need to be corrected, they will be implemented in upcoming releases. Detected issues that are due to errors in content management will be systematically resolved by the editorial team.

This statement was prepared on 18/12/2023.

The last review of the statement took place on 18/12/2023.