Direct access to your digital public services

You can download the app from the App Store or Google Play Store on your mobile device. The app is available by searching for "MyGov.be".

Can't find what you're looking for? Here are the direct links to the app in the app stores:

• Google Play Store (Android)
• App Store Apple

Once you have installed the MyGov.be app on your mobile device, you can activate it. During activation, you can choose to use your electronic identity card (eID) or your active itsme account.

Here are the instructions for successfully installing the app and authenticating yourself with your electronic identity card (eID).

Once you have installed the MyGov.be app on your mobile device, you can activate it. During activation, you can choose to use your electronic identity card (eID) or your active itsme account.

Here are the instructions for installing the app and signing in with your active itsme account

Thanks to your counter, you can request certificates, information and licences. All requests follow the same procedure:

1. Open the counter and click on whatever you wish to request.
2. Confirm your request.
3. The app will automatically contact the appropriate department.
4. The app will inform you if additional information is required to process your request. So keep an eye on your counter. You will find the request for further information in the counter overview and in the status update for the request in question.
5. Fill in the missing information: 
6. The counter will inform you when the result is available and will automatically add the document to your documents in the MyGov.be app.