Accessibility Statement
FPS BOSA is committed to making this website accessible, in accordance with the following legislation: Law of July 19, 2018, on the accessibility of websites and mobile applications of public sector bodies.
This accessibility statement applies to:
- App (version Android) MyGov.be
- App (version iOS) MyGov.be
Compliance Level
This mobile app is partially compliant. The non-conformities are listed below.
Preparing Statement
An external accessibility audit was conducted. This audit consisted of a simplified analysis.
You can consult the full reports:
https://reports.accessibility.belgium.be/2024/MyGov_Android/20240125/
https://reports.accessibility.belgium.be/2024/MyGov_iOS/
Android: Non-Accessible content
Info available in Dutch or French. Switch language for more info.
iOS: non-accessible content
Info available in Dutch or French. Switch language for more info.
Proposed Alternatives
The MyGov.be technical team analyses all problems and develops a solution. These solutions will be deployed in future versions.
Contact Details
If you have any questions or reflections on the accessibility of our site, you can contact the Service Desk of the DG Simplification & Digitalization:
- Via the contact form (you must log in via eID, token, or itsme)
- By phone between 8:30 am and 5:00 pm on working days via 02 740 74 74 (select option 5 in the menu)
If the response is not satisfactory, you can follow our complaint procedure.
If you disagree with the response provided by our complaints service, you can contact the federal mediator:
Rue de Louvain 48 bte 6
1000 Brussels
contact@mediateurfederal.be
Federal Mediator's Website
Improvement Plan
This statement was prepared on 17/01/2024.
The last review of the statement took place on 15/12/2025.